Already at play around the globe, consumerization catapulted to the top of insurers’ priorities list with COVID-19. Consumers have come to expect that everything will be available online and all...
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It’s no secret that digital transformation is causing the life insurance industry to look increasingly different than it used to be. The key drivers behind this change are policyholders...
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Dental, vision, and medical policies developed separately because they were launched at different times in history. Now customer expectations are driving a convergence, and health plans need to...
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People have a love-hate relationship with insurance. They know they need it — without it, they wouldn’t be able to pay for major car or home repairs, or an extended hospital stay. And yet, it’s...
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Les Legacy systems sont le point d’ancrage qui empêche les responsables de l’assurance santé d’aller de l’avant. Voici pourquoi la suppression de ces systèmes crée une meilleure expérience pour...
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Every insurance professional knows they’re in the risk business. But in 2021, insurance leaders know that selling any consumer product also puts them in the consumer business. That means your...
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Dental insurance CIOs and CTOs are often stuck in old technology processes. Improving their prospects means fully embracing new Agile technologies through cultural change. Change is hard. As...
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Digital transformation is a priority for most life insurers, but few are adequately prepared for the process of replacing aging core systems. Here are the steps for a successful implementation...
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As digital self-service tools and apps have emerged, many tasks traditionally performed by agents are being digitized and automated. Will agents become obsolete? Not so fast. Find out how...
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Persona-based apps, slick customer experiences, and the ability to create and join digital insurance ecosystems are now a reality for L&A insurers, as is the opportunity to offer many lines of...
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The post How Legacy Systems are Hindering the Healthcare Insurance Experience appeared first on EIS.
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Despite being a prime demographic target, millennials have eluded life insurers. To win over this generation, insurers must design products and payment structures that account for their financial...
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Health plans face the same challenges P&C, L&A, and other insurers have been wrestling with: core administration systems have become too big to fail. But now there’s a way forward, and healthcare...
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Advances in driverless cars and the accompanying infrastructure just keep rolling toward their inevitable widespread availability. Most recently, estimates suggest spending on technology...
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Bundles, partners, and ecosystems are the modern foundation for creating the one-stop shopping experiences critical to your future success With consumers increasingly expecting one-stop shopping...
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Les offres groupées, les partenaires et les écosystèmes constituent le nouveau socle sur lequel s’appuient les expériences de vente centralisée indispensables à votre réussite future. Les clients...
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Grâce à l’un des plus grands déploiements de systèmes centraux d’assurance dans le cloud, DAG transforme ses produits d’assurance pour particuliers et rehausse l’expérience des clients et des...
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In one of the largest cloud deployments of insurance core systems, DGIG is transforming personal lines products and enhancing the customer and agent experiences Like it or not, the business...
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Des dossiers médicaux aux évaluations de solvabilité, en passant par les publications sur les réseaux sociaux et les informations biométriques, de vastes volumes de données client sont générés...
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From health records and credit scores to social media posts and biometrics, vast volumes of customer data are generated every second. Life insurers that can harness and apply this data for...
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