The insurance value chain is complex, and the principles governing products, processes, and decisions have complex mathematical and legal underpinnings. So how does a team spread across three...
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To differentiate themselves, life insurers need to offer value-added services, a streamlined customer experience, and leverage technology to mitigate risks. Ecosystems are the answer. Give...
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Part 2 in a Series With road testing of driverless vehicles now underway across North America, and more pilots on the horizon, it’s no wonder property and casualty insurers and industry experts...
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Part 3 in a Series These are the facts of life: things change. People take jobs, leave jobs, get married, change their names, have children, and break up. All this adds up to changes for a group...
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Few dispute that purchasing life insurance still lags behind other customer experiences. In fact, according to The 2020 Insurer Compass report, less than 60% of life insurance professionals rate...
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Life insurance has traditionally been a transaction-focused industry: customer buys policy, customer pays bill, insurer pays claim. But like many other industries that have already experienced...
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Architected for the future of insurance, coretech ensures you can provide a superior customer experience and meet emerging market needs across all product lines. In a market overflowing with new...
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Part 1 in a Series If there’s one thing the COVID-19 pandemic has clarified, it’s how many people yearn to ditch their daily commutes forever and, equally, how many companies are scrambling to...
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How a digital experience platform frees your business users from their reliance on IT to create engaging billing and payment experiences Part 2 in a Series Creating seamless, frictionless...
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It’s that time of year again when the who’s who of insurance show up in the “Other City of Lights,” aka Las Vegas, to explore the latest and greatest breakthroughs in data and technology. Insurers...
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Enable your billing department to become more customer-centric by easing common billing pain points without requiring involvement from your IT staff. Part 1 in a Series Across the insurance...
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If the future of insurance is all about offering excellent customer experiences, let’s give the people who know them best the tools to test, learn, and deliver. Across all lines of business,...
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As enterprise software evolves from cloud-hosted to cloud-native architectures, systems deployed even a few years ago will need to be replaced to support innovation, speed-to-market, and...
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Like my MacBook Air, many insurance core systems look modern and deliver on today’s requirements. But their replacements are already emerging, and serious buyers are right to question their...
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For nearly a decade, insurers have assumed that digital transformation required massive core systems replacement projects. But new ways of thinking have emerged among insurers that want to deliver...
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Author, advisor, and innovation expert Chunka Mui offers observations on insurance, digital transformation in the time of COVID-19, insurtech investment, and how one insurer seized the opportunity...
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COVID-19 has made insurance carriers, benefits providers, and brokerage firms more certain of the importance of digital transformation and forced others to re-evaluate their current digital...
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Against the backdrop of a global pandemic, insurers are doubling down on their commitments to digital transformation. Robert Mulligan, president and CEO of Renaissance Life and Health Insurance...
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Once safely isolated from the digital transformation of insurance, the global pandemic is forcing dental insurers to swallow a lot of change all at once. As stand alones, dental insurers were able...
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Just weeks ago, we reached out to announce the general availability and completion of version 10 of EIS Suite™. That message focused on the features and advantages for Accident & Health insurers....
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