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Customers Want Their Insurance Companies to Bundle Up

Insurance companies everywhere are reimagining how they interact with customers. The industry winners will find ways to become a more valuable part of people’s lives.

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Insurance companies everywhere are reimagining how they interact with customers. The industry winners will find ways to become a more valuable part of people’s lives. The “2020 Customer Compass: Navigating the Future of Insurance” and “The 2020 Insurer Compass” reports show one critical way to improve customer relationships is to offer personalized bundles of products and services.