‘More mea culpas for insurers’ expected after FCA fines Lloyd’s Bank General Insurance £90m
‘More mea culpas for insurers’ expected after FCA fines Lloyd’s Bank General Insurance £90m
Insurance Times July 19th, 2021
“Insurers need an altogether new approach to customer loyalty, which eradicates the penalty consumers pay for renewing policies with the same provider,” says EIS’ Jess Hurley
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